Privacy Policy

At KOVE, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Shopify store, make a purchase, or interact with us.

1. Information We Collect

When you visit or make a purchase on our store, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, payment information, and phone number.

  • Device Information: IP address, browser type, operating system, and browsing behavior on our store (collected automatically).

  • Order Information: Products purchased, order history, and related details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order, inquiries, or support requests.

  • Improve our store experience and customer service.

  • Send promotional emails or offers (only if you have opted in).

  • Comply with legal obligations and Shopify requirements.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Shopify: Our e-commerce platform provider, which processes your data securely.

  • Payment Processors: To complete transactions (e.g., credit card companies, PayPal).

  • Shipping Partners: To deliver your orders to you.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Improve site functionality.

  • Analyze site traffic and trends.

  • Deliver personalized content and offers.

You can manage cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your data.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at: kovee.eg@gmail.com.

6. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.

7. Third-Party Services

Some third-party providers (such as payment gateways and shipping carriers) have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

KOVE
Email: kovee.eg@gmail.com
Address: 90th Street, New Cairo